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 Explore how artificial intelligence is transforming sales by enhancing customer engagement, improving lead conversion, and optimizing team efficiency, driving significant business growth.

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AI Sales Strategy: 13 Effective Ways Companies are Using AI to Improve Sales

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Director of Sales Development at Dialpad

Call center burnout is a growing issue. Our guide reveals how managers can prevent it, spot the signs in their workforce, and help employees bounce back fast.

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What is call center burnout? The full guide to recognizing, preventing, and overcoming it

Discover how to leverage AI-driven contact center automation for better performance visibility, value creation, and cost reduction. Our ultimate guide reveals all.

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Contact center automation: Your key guide to improving performance and customer service

Conversational AI in a contact center can help you deliver personalized, fast, efficient support, and keep you agents happy. Learn more, including use cases. 

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Conversational AI in a contact center: What it is, how you can use it, and the benefits it may bring

Looking for OpenPhone alternatives? Check out our comprehensive guide to ten OpenPhone competitors, which might make better choices for your business.

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Top OpenPhone alternatives for your business communications

Discover how ICP in sales targets customers' needs, tailoring efforts to focus on potential buyers. Our step-by-step guide reveals how to craft the perfect ICP.

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What is an ICP for sales? A deep dive into all you need to know to build the perfect ICP

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Senior Content Marketing Manager

Discover the best AI customer service software of 2024 in our essential guide, and harness the benefits of AI to improve your customer support operations. 

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The essential guide to the 10 best AI customer service software you just can’t ignore in 2024

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Customer Support Manager - Tier 1

B2B customer service is about delivering experiences to foster and maintain long-term relationships. Check out these 7 best practices for great B2B support.

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B2B customer service: Delivering exceptional experiences when your customers are businesses

Call automation is the process of automating otherwise time-consuming tasks in your call center. Learn how and where it can benefit your business.

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Call automation: Where and how your contact center can benefit

Sales performance metrics are quantifiable measures of how your sales team is doing. Check out the 9 sales performance metrics you should be tracking.

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9 Key sales performance metrics to track to keep your team as productive as possible

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Remote Sales Communication: A Sales Leader's Guide

Communication is critical for teams to thrive and ...

Screenshot of a video conference happening in Dialpad's desktop app

Screenshot of a video conference happening in Dial...

2. Set expectations and metrics The only way remot...

Screenshot of Dialpad's real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call

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Screenshot of Dialpad's real time assist card feat...

Be sure to document relevant files, video recordin...

Screenshot of creating a coaching call playlist in Dialpad

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Screenshot of creating a coaching call playlist in...

Aside from call recordings and call summaries, hav...

Screenshot of Dialpad's Miro digital whiteboarding integration

Single Item Card Miro Integration v2

Screenshot of Dialpad's Miro digital whiteboarding...

5. Schedule meetings at convenient times There are...

Screenshot of Dialpad's Discord-esque Sidebar feature

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Screenshot of Dialpad's Discord-esque Sidebar feat...

Informal activities help people connect at a more ...

Screenshot of Dialpad's Salesforce integration with embedded dialler

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Screenshot of Dialpad's Salesforce integration wit...

File creation and storage tools. A cloud-based pla...

See how distributed sales teams are using Dialpad to close more deals, more quickly!

See how Dialpad can help your sales team communica...

See how Dialpad can help your sales team communicate better

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Dialpad is a VoIP business phone platform built for modern workplaces of all sizes, offering cloud-based voice, messaging, video, and conference calling functionality for day-to-day business communications, support teams, and sales professionals. 

Dialpad is an AI-powered cloud communication platform that makes it easier and more efficient to connect and collaborate with your team. Try for free!"

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A sales leader’s guide to remote sales communication

Need a local area code? Dialpad has you covered from coast to coast with number availability in over 50+ countries.

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Trained on over 6 billion minutes of real business conversations, DialpadGPT, powers helpful Ai features like Ai Recaps and live coaching—right out of the box.

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DialpadGPT works for every role and industry. Plus, it can be customised to understand unique business use cases and industry-specific jargon.

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Because DialpadGPT is trained on real business conversations, it can accurately extract insights, such as action items, call outcomes, and customer satisfaction scores—all in real time.

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Chris Gell, a sales leader at Dialpad, shares how to improve your remote team's communication so your team can hit sales targets more effectively.

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