PROFESSIONAL SERVICES
We're here to help
Our Professional Service's team is here to support you, we'll have you up and running in no time.
Our step-by-step process
- 1. Planning phase
Project plan
Network assessment
Device plan
Carrier plan (user list and porting)
- 2. Design phase
Admin training
Early access program training
Solution design workshop
Network reassessment
- 3. Deploy phase
Confirmation of port date
End user training
Preliminary testing (IVR)
- 4. Go live phase
Go live
Test call routing, IVR, and numbers
- 5. Acceptance phase
Post go live meeting and customer success handoff
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Here's how we'll partner with you
Custom project plan
A project plan built to achieve the go live date set by your team.
Network readiness
A network evaluation to verify an optimal environment for Dialpad.
Customized training
Admin and user training based on how your teams will be using Dialpad.
Solution design & configuration
Guidance with setting up call routing, integrations, and more.
Go live support & assistance
End-to-end monitoring of the porting and number migration process.
Get in touch with the team
Questions? Reach out to your account executive and they'll get you connected with us.