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JumpCrew Selects Dialpad to Scale Communications with Company Growth


SAN FRANCISCO, CA -- OCT 8, 2019
 -- Dialpad, the only cloud-native business communications platform powered by Voice Intelligence (ViTM), signed a multi-year deal with JumpCrew to provide Dialpad Sell and Dialpad Talk to support the company's rapid growth goals.

JumpCrew, the leading acquisition marketing platform focused on integrating digital technology and sales solutions, maintains ambitious quarter-over-quarter growth targets. Company leaders were looking to further expand the outbound sales team and wanted a tool that could scale along with - and support - that growth.

“Before Dialpad, we were experiencing poor call quality on a regular basis, rightfully frustrating both our team and the customers and prospects they were talking to,” said Forrest Smith, Director of Data and Technology at JumpCrew. “Now, our calls are clean and clear all the time, and we have the Vi component to help train and coach our sales reps to close more deals, all in a streamlined and integrated platform.”

Dialpad’s product suite covers the full range of modern business communications needs with Dialpad Talk, Dialpad Sell, Dialpad Contact Center and Dialpad UberConference - all powered by the company’s industry-leading Voice Intelligence (Vi™) to transcribe calls, track customer sentiment, and provide suggestions to questions and analyze conversations — all in real-time. Dialpad Sell, the first true real-time speech recognition product on the market, is designed specifically for sales teams and augments the in-call experience, while also providing the ability to search, share, and learn from conversations post-call.

“For companies that want to modernize their phone system, improve call quality, and enable coaching, Dialpad offers one unified platform powered by Vi to connect and coach sales teams across the globe,” said Craig Walker, CEO of Dialpad. “We’re excited to be working with JumpCrew to enhance engagement for their company both internally and externally.”

On October 24, Dialpad will be sponsoring the JumpCon Conference, with Grant Barnes, Director of Business Development speaking on the panel,"Culture Panel: Great culture builds greater teams". To attend, use code DP50 for a 50% discount on registration, and come visit us at our table.

About Dialpad
Dialpad’s mission is to make business communications great. Built on the Google Cloud Platform for unmatched security, reliability and scale, Dialpad’s product suite covers the full range of modern business communications needs with DialpadTalk, DialpadSell, DialpadSupport and Dialpad UberConference, all powered by Voice Intelligence (ViTM). Today more than 60,000 of the world’s most innovative businesses use Dialpad and its seamless integrations with Google G Suite and Microsoft Office 365 to be more productive. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Ventures, Section 32, Softbank, and Work-Bench.

Visit dialpad.com for more information.

PRESS CONTACT:
Penny Desatnik
Dialpad
[email protected]
415-805-1984