UCaaS
What is Unified Communications as a Service?
Wondering what "UCaaS" means? Learn all about Unified Communications as a Service, and why more and more teams are using these solutions for their business communications. Or, see how it works by trying out Dialpad's platform! Signup takes just a few minutes, and you'll be set up with a virtual phone number too.
👉 Fun fact:
Many companies that used to be just telephony or on-premises business phone system providers are now evolving to become unified communications platforms. The tricky part here is that although these companies have been around for a while and made a name for themselves, their technology is quite old. TL; DR - Not all UCaaS are equal—make sure you do your research if you’re shopping for one.
👉 Did you know?
Dialpad has a global voice network and is built on a unique dual-cloud architecture, which is designed for excellent call quality—always important if you talk to important clients and prospects on the phone regularly.
🚨 Look out for:
UCaas or CCaaS providers that claim they have a “unified platform” when they’re actually just reselling or whitelabelling other companies’ software under their own brand. Typically, this will result in a disjointed experience when you start to use the product—for example, you might have a different UCaaS login experience compared to the CCaaS login experience, they might have a completely different user interface, and so on.
👀 Thinking of moving your organization to hybrid work?
Grab the Hybrid Work Playbook, which includes real-life case studies and breaks down all things hybrid + remote, from building and sustaining a hybrid workforce to equipping your team for success.
Want to try out a UCaaS for free?
Sign up for a 14-day free trial to see how Dialpad can work for you and your team. It takes just a few minutes to get started, and you'll even get a virtual business number too. Or, take a self-guided interactive tour of the app!
Try Dialpad for free with a 14-day trial!
Talk, message, and meet—all in one place. From phone calls to SMS to instant messages to video meetings and screen sharing, you can do it all in Dialpad's unified platform. It takes just a few minutes to sign up for a free trial or, take a self-guided interactive tour of the app!