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A guide

Contact center transformation

Interested in transitioning from an on-prem contact center setup to a cloud-based operation? Learn how to do this below. Or, book a product tour to see how your organization can do this with Dialpad's AI-powered customer engagement platform!

 A screenshot of social media, digital, and voice channels being handled by an agent in Dialpad's omnichannel contact center platform
Screenshot of Dialpad Ai analyzing the sentiment of multiple calls in real time
Screenshot of Ai CSAT dashboard
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Screenshot of Dialpads integration with Salesforce