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A primer

What is VoIP?

What should businesses look for in VoIP providers? What "fine print" should you pay attention to? Get the answers below. Or, if you're looking for a VoIP solution, why not sign up for a free trial of Dialpad's AI-powered collaboration platform to see it in action? It takes just a few minutes, and you'll be set up with a virtual phone number too.

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Mobile phone showing a call being flipped from a computer to the mobile phone
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Screenshot of adding and managing phone numbers from Dialpads online dashboard
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Call Routing Options in dialpad blog size
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Sign up for free

Standard

¥0

ユーザー/月

You could save 0% with annual billing
  • Unlimited calling

  • Unlimited Ai Meetings for up to 150 participants

  • SMS, MMS & team messaging

  • Ai-powered call & voicemail transcriptions

  • Google Workspace & Microsoft 365 integrations

  • Real-time analytics & reporting

  • Web & chat support

Pro

¥0

ユーザー/月

You could save 0% with annual billing

All the value of the Standard plan, plus:

  • 24/7 live agent support

  • CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more)

  • Microsoft Teams integration

  • 10 office locations

  • Multiple phone numbers per account

  • Open APIs & Webhooks

  • Global SMS capabilities

  • Local number support in 70+ countries

  • 25 ring groups (departments)

Enterprise

Contact us

You could save 0% with annual billing

All the value of the Pro plan, plus:

  • 99.9% uptime

  • Unlimited office locations

  • Unlimited ring groups (departments)

  • Dial-by-extension

  • Integrations with leading SSO providers (Okta, OneLogin)

  • Azure AD SSO integration

  • Data retention policies

  • Priority live agent support