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What is a PBX system?

Need an office hosted phone system that's flexible and lets you not only make phone calls, but also have video meetings and send instant messages? You might need a more robust communication solution instead of a PBX phone system. Book a product tour to see how easy it is to communicate with teammates + clients with Dialpad's AI-powered collaboration platform!

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🗒️ See what IT leaders look for in a phone system

Grab the CIO Buyer's Guide, (written by our own CIO, who's done a lot of phone system shopping in her time!), which will walk you through what features to look for, nuances to pay attention to when comparing providers, and more!

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👉 Dialpad tip:

Want to phase out your legacy PBX systems? Dialpad’s VoIP gateway is designed to make this process as easy as possible for you.

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👉 Dialpad tip:

Although hosted PBX services are often sold as being “cloud-based,” this phrase is slightly misleading. You’ll need less physical in-office equipment for sure, but it’s not a truly cloud-based solution.

Truly unified communications
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Looking for a PBX phone system?

Why not try an AI-powered collaboration platform that gives you more than just phone calls? Try Dialpad free for 14 days! It takes just a few minutes to get started with a virtual business number. Or, take a self-guided, interactive tour of the app first!

Sign up for free
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Need a phone system that’s more flexible and adaptable than PBX?

Dialpad gives you not only phone calls, but also video meetings, instant and SMS messaging, and more—all in one unified platform. Book a demo, or take a self-guided interactive tour of the app on your own first!

FAQs about PBX systems