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Call management system

Looking for a better way to handle all those inbound and/or outbound calls that your business or contact center is getting on a daily basis? Book a product tour to see how Dialpad's AI-powered collaboration and customer engagement platform can help lighten the load on your agents!

Screenshot of queue prioritization in Dialpad
Screenshot of Dialpads call routing options
Screenshot of setting up an IVR flow in Dialpads online dashboard
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Screenshot of a list of recorded calls in Dialpad's app, showing caller IDs, times, and durations
Screenshot of creating a coaching call recording playlist in Dialpad app
Screenshot of Dialpad Ai transcribing a phone call in real time
Screenshot of Real-time Assist (RTA) cards in Dialpad, created by admins to automatically guide contact center agents during calls
Screenshot of a heatmap showing call volume patterns and average speed to answer in the Dialpad contact center
Screenshot of Dialpads integration with Salesforce
Screenshot showing the call transfer feature in Dialpad
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