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Call routing

If you get lots of inbound calls, then you need a phone system that makes call routing simple and efficient. Luckily, Dialpad's AI-powered collaboration platform does precisely that—and a lot more! Signup takes just a few minutes, and you'll be set up with a virtual phone number too.

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Screenshot of adding and managing phone numbers from Dialpads online dashboard
Screenshot of adding and managing phone numbers from Dialpads online dashboard
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Screenshot of uploading a custom queue greeting in Dialpad
Screenshot of a list of recorded calls in Dialpad-s app, showing caller IDs, times, and durations
Screenshot of Dialpads call routing options
Screenshot of Dialpad's built-in contact center analytics dashboard
Screenshot of Dialpad's multilingual IVR greetings options
Screenshot of managing the call queuing settings in Dialpad
Screenshot of setting business hours for your contact center or company in Dialpad