Dialpad LogoDialpad Logo Icon

Dialpad vs. Nextiva

A quick snapshot of what you get with Dialpad Connect:

  • A single app for calling, video conferencing, and team chat—so all your conversations are in one place

  • Robust, proprietary AI-powered features like real-time transcription, sentiment analysis, and predictive Ai CSAT

Take Dialpad for a test drive and see how it stacks up against Nextiva!

Sign up with your email
Screenshot of Dialpad Ai transcribing a phone call in real time
  • Dialpad Connect's Standard Plan vs. Nextiva's Essential plan at a glance
  • Dialpad Logo
  • Nextiva
  • Price

  • Starts at $15/user/month
  • Starts at $25.95/user/month at regular price [1]
  • SMS/MMS messaging

  • Transcriptions

  • Highly accurate call, meeting, and voicemail transcription
  • Only voicemail transcription, and only on Enterprise plan [1]
  • Call recording

  • Multi-level auto attendant

  • Artificial Intelligence

  • Real-time transcriptions, sentiment analysis, speech coaching, and instant post-call summaries powered by Dialpad Ai
  • Not much information on pricing page regarding artificial intelligence functionality
Screenshot of Dialpad Ai transcribing a phone call in real time
Screenshot of Dialpads real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call
Screenshot of Dialpad Ai Recaps generating a summary and action items after a phone call ends
Screenshot of business text messaging features in Dialpad-s desktop and mobile applications
👉 Dialpad tip:

After a call completes, you’ll be asked to provide post call feedback by rating us 1-5 stars. 1-2 star ratings automatically open a support ticket with Dialpad Support and—in real-time—captures all the logs and details we’ll need to look into it for you. (So you don’t have to.)

Dialpad vs Nextiva Get App reviews

See how Dialpad vs Nextiva stack up!

Want to take Dialpad for a test drive? It’s free for 14 days and signing up is easy—you can use your Google or Microsoft 365 account to get started in just a few clicks. Or, book a demo with our team!