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  • Dialpad Logo
  • Justcall
  • Price

  • Starts at $15/user/month when paid annually
  • Starts at $24/user/month when paid annually [1]
  • Calling

  • Team / Instant Messaging

  • Video Conferencing

  • Contact Center Functionality

  • Artificial Intelligence

  • Native directly in both UCaaS + CCaaS platform; one of the most accurate voice transcription engines available
  • Available, but no word on accuracy and not much information available about how it's built and whether it's built in-house
  • Phone Support

Screenshot of Dialpad-s direct messaging feature
Screenshot of Dialpads integration with Salesforce
Screenshot of a heatmap showing call volume patterns and average speed to answer in the Dialpad contact center
Screenshot of a user-s review for Dialpad support
Screenshot of Dialpad Ai transcribing a phone call in real time
Screenshot of Dialpad Ai Recaps generating a summary and action items after a phone call ends
Screenshot of Dialpads real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call