Dialpad LogoDialpad Logo Icon
BLOG
Share

Back to Blogs

A customer support manager's guide to customer relations

Austin Guanzon headshot
Austin Guanzon

Customer Support Manager - Tier 1

Customer retention header

Tags

Customer Support + Experience

Share

Dialpad omnichannel flows blog size
Screenshot of Dialpad Ai transcribing a phone call in real time
Screenshot of Dialpad Ai analyzing the sentiment of multiple calls in real time
Screenshot of Real-time Assist (RTA) cards in Dialpad, created by admins to automatically guide contact center agents during calls
Dialpad Ai Agent Assist legal
Screenshot of a heatmap showing call volume patterns and average speed to answer in the Dialpad contact center
Contact center analytics v3 blog size
Screenshot of Ai CSAT dashboard
Creating a chatbot flow in dialpad self service blog size v2
Screenshot of Dialpads integration with Salesforce