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VP of AI Engineering

What can ChatGPT and generative AI do in a business context? Where is it best deployed? Learn more here, with insights from an AI expert.

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Jim Palmer, VP of AI Engineering

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Dialpad is a VoIP business phone platform built for modern workplaces of all sizes, offering cloud-based voice, messaging, video, and conference calling functionality for day-to-day business communications, support teams, and sales professionals. 

Dialpad is an AI-powered cloud communication platform that makes it easier and more efficient to connect and collaborate with your team. Try for free!"

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Leading Cloud Communication Platform - Dialpad

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Trained on over 6 billion minutes of real business conversations, DialpadGPT, powers helpful Ai features like Ai Recaps and live coaching—right out of the box.

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DialpadGPT works for every role and industry. Plus, it can be customized to understand unique business use cases and industry-specific jargon.

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Because DialpadGPT is trained on real business conversations, it can accurately extract insights, such as action items, call outcomes, and customer satisfaction scores—all in real time.

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With DialpadGPT, the possibilities are endless. We’re always releasing new features and integrations.

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An all-in-one customer communication platform with Ai that takes notes, delivers insights, and helps your team stay productive.

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Cloud-based support and contact center solution with Ai that helps expedite onboarding, simplify coaching, and delight customers.

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Cloud-based sales outreach solution with Ai that automates playbooks, gives in-call coaching, and helps your team win.

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Learn about Dialpad's huge app ecosystem and partnerships in these blog posts by Jim Palmer, VP of AI Engineering at Dialpad.

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