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Jeff Erickson

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 Explore how artificial intelligence is transforming sales by enhancing customer engagement, improving lead conversion, and optimizing team efficiency, driving significant business growth.

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AI Sales Strategy: 13 Effective Ways Companies are Using AI to Improve Sales

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Director of Sales Development at Dialpad

Call center burnout is a growing issue. Our guide reveals how managers can prevent it, spot the signs in their workforce, and help employees bounce back fast.

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What is call center burnout? The full guide to recognizing, preventing, and overcoming it

Discover how to leverage AI-driven contact center automation for better performance visibility, value creation, and cost reduction. Our ultimate guide reveals all.

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Contact center automation: Your key guide to improving performance and customer service

Conversational AI in a contact center can help you deliver personalized, fast, efficient support, and keep you agents happy. Learn more, including use cases. 

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Conversational AI in a contact center: What it is, how you can use it, and the benefits it may bring

Looking for OpenPhone alternatives? Check out our comprehensive guide to ten OpenPhone competitors, which might make better choices for your business.

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Top OpenPhone alternatives for your business communications

Discover how ICP in sales targets customers' needs, tailoring efforts to focus on potential buyers. Our step-by-step guide reveals how to craft the perfect ICP.

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What is an ICP for sales? A deep dive into all you need to know to build the perfect ICP

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Senior Content Marketing Manager

Discover the best AI customer service software of 2024 in our essential guide, and harness the benefits of AI to improve your customer support operations. 

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The essential guide to the 10 best AI customer service software you just can’t ignore in 2024

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Customer Support Manager - Tier 1

B2B customer service is about delivering experiences to foster and maintain long-term relationships. Check out these 7 best practices for great B2B support.

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B2B customer service: Delivering exceptional experiences when your customers are businesses

Call automation is the process of automating otherwise time-consuming tasks in your call center. Learn how and where it can benefit your business.

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Call automation: Where and how your contact center can benefit

Sales performance metrics are quantifiable measures of how your sales team is doing. Check out the 9 sales performance metrics you should be tracking.

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9 Key sales performance metrics to track to keep your team as productive as possible

Startups

Dialpad's Blog

Tips for startups raising investment from an angel investor

In July, we spoke with Jeff Erickson, Startup Advi...

Need a unified communications platform (that inclu...

Need a unified communications platform (that includes a phone system, video conferencing, messaging, and more) for your startup?

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Dialpad is a VoIP business phone platform built for modern workplaces of all sizes, offering cloud-based voice, messaging, video, and conference calling functionality for day-to-day business communications, support teams, and sales professionals. 

Dialpad is an AI-powered cloud communication platform that makes it easier and more efficient to connect and collaborate with your team. Try for free!"

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Leading Cloud Communication Platform - Dialpad

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Tips for startups raising investment (from an angel investor)

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Familiarisez-vous avec nos solutions révolutionnaires optimisées par l'IA.

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Entraînée à partir de plus de 6 milliards de minutes de conversations professionnelles réelles, DialpadGPT fournit des fonctionnalités d'IA telles que les résumés d'appels instantanés et le coaching en temps réel.

Une IA prête à l'emploi

DialpadGPT s'adapte à tous les rôles et secteurs d'activités. Grâce à ses options de personnalisation, la solution comprend le jargon et les cas d'utilisation propres à chacun.

Conçue pour les entreprises

Entraînée à partir de conversations professionnelles réelles, DialpadGPT peut en extraire avec précision des informations telles que des actions de suivi, des résultats d'appel et des scores de satisfaction client, le tout en temps réel.

Une précision sans faille

Avec DialpadGPT, les possibilités sont infinies et nous publions sans cesse de nouvelles intégrations et fonctionnalités.

Une innovation continue

Automatisez les tâches

Proposez une assistance virtuelle

Accélérez l'onboarding

Gagnez en visibilité

Simplifiez vos flux de travail et générez des informations exploitables

Démarrez un essai gratuit de 14 jours

Connectez vos équipes, ravissez vos clients, et développez votre activité à l'aide de l'application Dialpad optimisée par l'IA.

Une IA au service de votre entreprise

Choisissez parmi plus de 70 intégrations 

Une plateforme unique pour toutes les conversations professionnelles qui permet d’automatiser la prise de notes et renforce la productivité des équipes.

Ai Voice

Réduisez le temps d’intégration et de formation, simplifiez le coaching et équipez vos agents pour mieux satisfaire vos clients.

Ai Contact Center

Automatisez les tâches de gestion des leads, simplifiez le coaching et aidez vos commerciaux à concrétiser des ventes plus rapidement.

Ai Sales

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Jeff Erickson shares his insights for startups raising investments, from equity to vesting. Read on to see his best advice.

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