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Cloud VoIP phone service

Sign up for a 14-day free trial to discover Dialpad's reliable, high-quality AI-powered collaboration platform. Dialpad's robust VoIP phone service provides you with video meetings and messaging, all in a single app. It takes just a few minutes, and you'll be set up with a virtual phone number too.

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HD call quality

With a global voice network and unique dual-cloud architecture, Dialpad is designed to give businesses and organizations excellent call quality, all around the world.

A graphic showing the reach of Dialpad's global voice network

Truly unified communications

Make phone calls sure, send an instant message to your group thread, shoot an SMS to someone who doesn't have the Dialpad app, and yes, even do video conferencing and screen sharing—all from the desktop or mobile app. Not only that, you also get unlimited calling in the US and Canada, even on the most basic plan.

A video conference happening in Dialpad's desktop and mobile app.

Voicemail transcriptions

Want to change your voicemail greeting? Easy. Upload a clip or record a greeting right in Dialpad, and change it in a few minutes. Dialpad also has visual voicemail, which transcribes your voicemails so you can read them when you're in meetings all day and can't listen to the audio.

Dialpad's visual voicemail transcription feature

Call recording

Having calls with customers or prospects where you discuss deals or other important details? Call recordings can come in handy, especially in the event of a dispute, and can also give new sales or customer support employees examples of what to do. You get unlimited call recordings and real-time transcription as standard with any Dialpad plan!

Screenshot of a list of recorded calls in Dialpad's app

Call forwarding

If a customer rings your business number while you’re away from your desk, you can set up call forwarding with a maximum of five phone numbers. Send those calls to your mobile phone, a colleague, or a whole other department—and never give out your personal phone number again.

Adding a call forwarding number from Dialpad's online dashboard.

Call routing

This one’s especially useful for contact or call centers or companies with multiple departments, but any business that gets lots of incoming calls could use an intuitive call routing feature to make sure those phone calls are directed to the right person. With Dialpad VoIP phone services, you can set up an auto attendant with call routing rules based on options like agent availability or skill level.

Screenshot of Dialpad's call routing options

More than just a business VoIP service

If you're looking for a robust AI-powered collaboration platform that lets you talk, message, and meet using one convenient app, get a demo of Dialpad with our team. Or, take a self-guided interactive tour on your own first!

Looking for a business VoIP phone service provider?

Dialpad can give you much more than just phone calls. Sign up for a 14-day free trial to see how you can make calls, have video meetings, send instant + SMS messages, and more, all from one app! It takes just a few minutes to get set up with a business VoIP number!

FAQs about business VoIP services