HOW THEY COMPARE

Dialpad vs Grasshopper

Get more than just calling and texting with Dialpad’s Ai-powered customer intelligence platform.

Get even more with Dialpad

Talk, message, meet, and support your customers in one unified workspace.

Bring all business conversations together on a single platform, automate note-taking, and help teams stay productive.

Equip teams with immersive, one-click HD meetings, complete with screen-sharing and chat.

Expedite onboarding, simplify coaching, and empower agents to deliver customer delight.

Automate routine lead management tasks, streamline coaching, and enable reps to close deals faster.

Use your Google or Microsoft 365 account to get your new virtual business number in minutes.

- Platform features
  Grasshopper currently offers calling and texting. With Dialpad, get calling, video conferencing, team chat, texting, and contact center software—all in one app.
- Live transcriptions
  Dialpad Ai delivers hyper-accurate, real-time transcriptions for calls, meetings, and voicemails. After every conversation, you’ll also get an instant call summary that’s archived and easily searchable.
- Out-of-the-box integrations
  Grasshopper doesn’t offer pre-built integrations. But at Dialpad, you can integrate with Google Workspace, Microsoft 365, Salesforce, Zendesk, HubSpot, Slack, and more.
- Ai-powered call summaries
  Unlike Grasshopper, Dialpad is an Ai-powered platform. That means Ai is built into every conversation—helping you track action items, analyze sentiment, coach agents, and more.
- Plans & pricing
  Grasshopper starts at $14/user/month—$1 less than Dialpad, but unlike Dialpad lacks key features like video conferencing, team messaging, call transcription, and integrations.
- Global support
  Dialpad offers global 24/7 live chat, 24/5 phone support, and a robust Help Center ensuring that you can get help at any time, and from anywhere.