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How Dialpad’s support team uses Dialpad features to deliver exceptional customer experiences
At Dialpad, we use our platform to make our work better. Learn how our support team uses Dialpad features to deliver exceptional customer experiences.
Changing the Channel in 2024: Dialpad’s big awards year
2024 was a landmark year for the Dialpad channel partner program. Here’s a round-up of our awards and accolades for the year.
Dialpad direct routing for Microsoft Teams: Everything you need to know
Learn about Dialpad's direct routing integration with Microsoft Teams and how to easily make phone calls right from Microsoft Teams.
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Senior Product Marketing Manager, Voice Intelligence and Platform
Introducing Dialpad Support: The next generation of customer service
Discover Dialpad Support, powered by Ai. Boost productivity, reduce agent burnout, and deliver faster, more satisfying customer experiences.
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VP, Product Management
Dialpad acquires Surfboard: A new chapter in workforce management
Discover how Dialpad’s acquisition of Surfboard will enhance your customer support capabilities with native, AI-powered workforce management tools.
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Founder and CEO
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What is the Dialpad Open Ecosystem?
Learn more about Dialpad’s app integrations and partner ecosystem, which extend its communications and contact center functionality.
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Partnerships & Product Marketing Manager
What is this “CTI“ thing exactly?
Learn what a computer telephony integration or CTI is in this detailed guide. See how businesses use it, which software CTIs are compatible with, and more. >>
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Solution Architect
From Hackathon to Launchathon: How Dialpad launched 20+ new projects in two months
Discover how Dialpad's EPD-wide Launchathon brings together teams to spark creativity, solve problems, and launch exciting new features.
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Co-Founder and CTO
Using Dialpad’s reactions, or: How I learned to stop worrying and love emoji
Emoji have become an important part of how we communicate each day. Here’s how Dialpad makes it easy to use emoji in messages and meetings alike…
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Content Writer