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The Dialpad Chrome Extension makes calling and texting in your Chrome browser a breeze. Seamlessly click to call or text any phone number that appears in your browser and access powerful Dialpad features including your communications history, contact profiles, and call center status without leaving Chrome. Users can set up the Chrome extension in minutes and choose to use the extension in multiple preset apps without any additional configuration.

Click to call and text

Hover over numbers within your chrome browser tab to seamlessly dial and send messages with Dialpad. Click on Dialpad links even when they are not recognized as hyperlinks.

Chrome CTI dialer

Use the CTI to make and receive calls without leaving Chrome. Choose to set your call center status, set yourself to do-not-disturb, manage your contacts, and view all your recent communications history all within the dialer.

Effortless setup

Use the CTI with preset websites including Salesforce, Hubspot, Zoho, Gmail, Drive, Calendar, Zendesk, and more. No additional configuration needed.

Customizable settings

Opt out of preset websites or set up your own through your Dialpad web settings.

How Dialpad Integrates with this App:

The Chrome CTI integration is available as a CTI in the Chrome CTI environment.

Getting started:

1. Download the extension

2. Click on the Puzzle Icon (Extensions) on the top right

3. Click on Dialpad CTI Extension

4. Log-in

5. Make sure you are on a Google website/domain* and refresh your browser tab

6. Click on Dialpad CTI Extension again and ‘Launch CTI’

Note: For websites that are not included with the package, like your own company page or preferred website/email/system, you’ll need to add the domains to your Dialpad Settings first. Please refer to this article to get started.

This is an early access feature. Expect updates to be rolled out.

If you encounter any issues please report a bug directly through the app or contact our support team.