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Alexa is Amazon’s cloud-based voice service available on hundreds of millions of devices from Amazon and third-party device manufacturers.
Dialpad enables hands-free communication with Alexa, the intelligent virtual assistant powering the Amazon Echo. With Dialpad for Amazon Alexa, your Alexa device can make and receive Dialpad calls and messages, pull your weekly analytics reports, and even join your weekly Dialpad Meetings. Welcome to the future of hands-free communications.
Key Features:
With the Dialpad Alexa integration, simple and intuitive voice commands allow users to carry out a number of Dialpad’s functions, including:
Placing and transferring calls
Joining Meetings
Recording and saving calls and Meetings
Managing text messages and voicemail
Accessing daily analytics reports, cumulative call statistics and analytics leaderboards
Clocking in and out and engaging Do Not Disturb
How Dialpad Integrates with this App:
The Amazon Alexa integration is available as a CTI in the Amazon Alexa environment.
How it works
Ready to start using hands-free communication? Just navigate to the Dialpad app in the Alexa Skills store to download and link your Amazon account to Dialpad.
Once that's complete, you can start using your Alexa with Dialpad by following these steps:
Start with a Dialpad command — "Dialpad, call Craig"
Alexa will ring out to your connected devices.
Select the device you want to utilize. Call is now being handled through Dialpad
Currently, you can use the following devices with Alexa:
Deskphones
Mobile (requires carrier for inbound calls)
Desktop App