Insurance contact center software
Provide a better experience for insurance customers across phone calls, live chat messages, social media, and more with Dialpad's AI-powered customer engagement platform. Book a demo to see how its state-of-the-art AI (built on a speech recognition engine that's analyzed over 50 billion hours of voice and message data) works!
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Essentials
You could save 15% with annual billingInbound voice
IVR
ACD
Recording
Monitor, whisper, barge
Basic Ai
Advanced
$115
user/month
$135 USD if billed monthly
All the value of the Essentials plan, plus:
Digital support
Live Assist
Digital Virtual Assistant
Premium
$150
user/month
$170 USD if billed monthly
All the value of the Advanced plan, plus:
Omni-channel support
Ai Scorecards
Ai CSAT