A truly unified platform
Dialpad gives you all the communications channels you need in one robust app, including phone calls, video conferencing, SMS/MMS and instant messaging, and even contact centre AI features if you need them.
Plays nice with any device
Use Dialpad’s desktop and mobile app across iOS, Android, PC, and Mac—or just use your web browser to join a call or video meeting, no downloads needed.
Easy call forwarding
Never miss a call again. Dialpad’s call forwarding feature lets you choose up to five external numbers, so you can have calls automatically forwarded to your cell phone or landline, a colleague, or another department.
Flexible call routing
Smart call routing gets your callers to the right department or person—without you having to lift a finger. With Dialpad, you can easily route calls to agents, voicemail, or a department—and also make changes to your IVR, right from your online dashboard.
Real-time call transcription
Dialpad’s built-in AI is built by our own team and integrated directly into the communications platform to transcribe phone calls and video meetings—in real-time. This way, you don't have to be distracted with note-taking and can give them your full attention (and Dialpad even detects highlights and action items).
Voicemail transcriptions
When you're in back-to-back meetings all day, you can't always listen to every voicemail. Dialpad's visual voicemail feature transcribes your voicemails into text, so you can quickly read them when it isn't convenient to listen to them. (It even emails the audio and text versions to you!)
Get a communications platform along with your 279 area code number
Standard
You could save 44% with annual billingUnlimited calling
Unlimited Ai Meetings for up to 10 participants
SMS, MMS & team messaging
Ai-powered call & voicemail transcriptions
Google Workspace & Microsoft 365 integrations
Real-time analytics & reporting
Web & chat support
Pro
You could save 28% with annual billingAll the value of the Standard plan, plus:
24/7 live agent support
CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more)
Microsoft Teams integration
10 office locations
Multiple phone numbers per account
Open APIs & Webhooks
Global SMS capabilities
Local number support in 70+ countries
25 ring groups (departments)
Enterprise
Contact us
All the value of the Pro plan, plus:
100% uptime
Unlimited office locations
Unlimited ring groups (departments)
Dial-by-extension
Integrations with leading SSO providers (Okta, OneLogin)
Azure AD SSO integration
Data retention policies
Priority live agent support