Local phone numbers

What is a local phone number?

A local phone number is a telephone number with an area-specific dialling code. Local phone numbers in London, for example, begin with 020, while in Birmingham, the code is 0121.

But why is having a UK local phone number so important for your business? Well, it’s simple—customers prefer to support local companies.

Local businesses feel trustworthy, and their primary agenda is to serve the needs of the local community. A community that feels seen and heard by a business is likely to stay fiercely loyal to them through the good times and the bad.

With Dialpad, you can get a local small business phone number in just a few minutes and a bunch of other robust business phone and communications features.

What you get along with a local phone number

The benefits of getting a local phone number

Increases customer service performance

Providing a great customer service experience should be your number one priority. A local business phone number gives customers direct access to your customer service team in a way that feels personal and secure.

With a unified communications platform like Dialpad, you get so much more than just a local phone number. An IVR system, for example, lets customers self-direct their call to the agent with the most availability or best able to help them, increasing first-call resolution rates. Call forwarding, too, ensures that customers can always get through regardless of where you—or whoever they need to contact—are.

With all of these features and more, you can position your brand as a reliable business that strives to support the demands of local customers.

Improves credibility of and trust in your business

We tend to associate our local area code with trust and credibility. This is because our local taxi company, our dental surgery, our favourite takeaway, and our nan’s house all share the same familiar dialling code prefix. So geographic numbers that seem familiar to us automatically seem more trustworthy.

On the other hand, we instinctively associate unfamiliar area codes with nuisance calls and spam. Even if they’re a totally legitimate business, we’re still wary of calling a business that has an unfamiliar number or answering calls from numbers with unfamiliar dialling codes.

So, if your sales team tries to contact a Newcastle resident with, let’s say, a London or Manchester phone number, they’re probably not going to get an answer once potential customers see the outbound caller ID.

When your business has a local phone number, you immediately increase how much your customers trust you. Your local marketing campaigns will be more successful simply because customers recognise your area code and won’t be hesitant to make and receive calls.

More affordable and cost-efficient

Instead of setting up a physical office in every area you desire a local presence, virtual local phone numbers give you that presence without the need to move a muscle.

With a virtual phone number, remote workers and virtual offices can have a local identity even if they’re on the other side of the world. This enables businesses to target multiple locations without the extortionate costs of setting up a brick-and-mortar office.

Here are some of the popular UK area codes by location:

England

Northern Ireland, Scotland, and Wales

And don’t forget the cost benefits that your customers get when making inbound calls to you! Without the fear of incurring long-distance fees from ringing international phone numbers, they can make calls to you with peace of mind.

Boost your business communication system with a virtual local phone number

Virtual phone numbers give you the ultimate freedom to make business calls from anywhere, anytime, and on any device you want. Boost your remote work capabilities and your local presence by getting an online local phone number for your UK business phone system today. You can even sign up for a 14-day free trial!