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A video conference happening on Dialpad's desktop app

higher quality meetings

HD conference calls

Also known as high definition conference calls, they're one of the most important collaboration tools for businesses. If you need to have conference calls with prospects, clients, or teammates, then you'll need a VoIP phone system or unified communications platform. Take Dialpad for a test drive. It takes just a few minutes to get set up with a virtual phone number!

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What is a conference call?

A conference call meeting is just like a regular phone call, except there are usually more than two people on the call. Businesses used to make these phone calls using landline phones, which can be cumbersome. Today, many conference calling solutions use Voice over Internet Protocol technology to facilitate calling over the Internet. This means that any conference participant can join a meeting with an Internet-connected device.

👉 Dialpad tip:

Yes, there are providers out there that market themselves as free conference call solutions, but almost all of them don't end up being truly free. You'll typically pay for things like voicemail, calls by the minutes, and many other basic features that should come included for free. Make sure to check the fine print.

Make HD conference calls a breeze with Dialpad

HD audio + HD video

With a global voice network and a split cloud architecture that's designed specifically for both high-quality audio conferences and video conferences, Dialpad lets you communicate with prospects, clients, and teammates from anywhere in the world.

A graphic showing the reach of Dialpad's global voice network

Desktop and mobile app

Not all free conferencing apps are created equal, and not all of them come with a feature-rich mobile app. Dialpad’s desktop and mobile apps work across Mac, PC, iOS, and Android devices. Or, host or join a Dialpad conference call from your browser, no app needed. Use your computer or mobile phone, or tablet!

Screenshot of joining a conference call on Dialpad's Android app

Unlimited calls

Even on Dialpad's most basic plan, you get unlimited calling in the UK, the US, and Canada. Basically, you get a free conference call service included (along with a free local number, real-time transcriptions, and a lot more). There's also the Dialpad Meetings free plan, which gives you unlimited video meetings.

Screenshot of a conference call happening in Dialpad's desktop and mobile app.

Start making HD conference calls in minutes

Sign up for a free trial to get set up with a virtual business phone number! It takes just a few minutes (even faster if you sign up with your Google or Microsoft 365 account). Or, take a self-guided interactive tour of the app first!

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Other Dialpad features to take your conference calls to the next level

Talk, message, and meet

With Dialpad, you can make conference calls, do video conferencing, send instant and SMS messages, and more—all from one intuitive platform. There's even a fully integrated contact centre platform if you have a sales or support team (or just need to handle a high volume of callers or communications).

Screenshot of a video conference happening in Dialpad's desktop and mobile app.

Unlimited call recording

In Dialpad, all you need to do to record a conference call is hit Record. Once the meeting is finished, the call recording is stored in the cloud and available for playback in the conference summary. From there, everyone who participated in the call can access it in case they need to revisit any important call details. Send a link to your recorded conference calls to anyone who couldn’t attend the meeting, or download it as an audio file!

Screenshot of a list of past calls in Dialpad's desktop app

In-meeting chat

Dialpad’s in-meeting chat feature allows attendees to stay engaged and ask questions during calls without interrupting the speaker. The host can see the chat and address any comments when they have a spare moment, or save them for a Q&A session at the end. Any conference participant can send an in-meeting chat message just by clicking on the “messages” icon.

Screenshot of an in-meeting chat during a conference call in Dialpad

Robust security controls

Dialpad has a range of in-meeting security controls. The host can mute participants, disable screen sharing, remove unwanted guests, and also use the virtual waiting room to admit participants instead of allowing anyone and everyone to join at once. Because hey, no one wants meeting crashers.

Locking a conference call in Dialpad using the built-in security controls.

Easy screen sharing

Need to zoom in on a design mockup or brainstorm together? Dialpad lets meeting hosts and attendees share their entire screens, a secondary screen, a specific window or tab, or just a document or file. Screen sharing is easy, and you can even invite clients or prospects to a screen share with a text message—they don't need to download anything.

Screenshot of a screen being shared in Dialpad

Join from a browser

One of the most unique things about Dialpad is that it’s a browser-based platform. Often, conferencing tools will let you join a conference call from a browser, but not all of them allow you to host meetings from a browser too and access all the same functionality as you would in the app. Dialpad does.

Screenshot of a conference call happening in a web browser using Dialpad.

Real-time transcription

Dialpad Ai can transcribe calls—in real time, more accurately than almost all leading competitors—and even identifies who said what in the conversation! During the live conference call, Dialpad can also add important items to your to-do list without you needing to write anything down, since it's able to automatically detect when you're talking about an “action item” and capture the task in your call summary!

Screenshot of Dialpad Ai transcribing a conference call in real time.

So many people took off—without asking questions—to set up their own conference lines and meetings in their own groups without instructions, which says a lot for how the UI is set up.

Jeremy Cumbie
IT Director Blue Cliff

What integrations are useful to have with HD conference calls?

Dialpad offers a range of integrations with all your favourite business apps. Consolidate all your sales, service, communication, and collaboration tools in a unified workspace.

Google Workspace

Dialpad's Google Workspace integration lets teams access all the files, emails, and events they need to work productively right inside Dialpad. Google Workspace combines seamlessly with Dialpad Meetings to create a powerful communications hub. You can also connect your Google Calendar, and Dialpad will automatically adjust your presence when you’re in a meeting.

Microsoft 365

Work more efficiently with a Microsoft 365 integration. Access all your contacts, emails, events, and more inside Dialpad. No more toggling between apps and windows while you’re in a conference—it’s all right there in front of you.

Salesforce

Integrate your Dialpad business phone system with one of the world’s most popular customer relationship management (CRM) tools. Keep track of all your customer data, streamline workflows, and empower your teams to work more productively.

HubSpot

If your team uses HubSpot CRM, why not integrate it with Dialpad to keep everything in one place?

Zendesk

Integrate Dialpad with Zendesk to provide agents with HD calling alongside their service platform. Automatically create support tickets with incoming calls so agents can better handle requests, and close more tickets sooner for more satisfied customers.

Try conference call HD quality with Dialpad for free

With so many conference solution providers out there, choosing the right HD conferencing tool for your business can be challenging.

Luckily, Dialpad offers all the features you should expect from a great conferencing platform and a whole lot more. With integrated voice, video, messaging, and business app integrations, Dialpad provides a seamless communications experience.

Check out our pricing plans to see whether Dialpad’s free conference calling solution offers all the features you need or whether to opt for a more feature-rich paid plan.

Looking for an HD conference call platform?

Whether you run a small business or global enterprise, you can get more than just the best conference call platform. With Dialpad, you get messaging, video conferencing, and more. Try it for free with a 14-day trial! It takes just a few minutes to get set up with a virtual number and start making conference calls!

FAQs about HD conference calling