Company directory

What is a company directory?

In any business phone system or communications platform, a company directory is basically a digital address book with contact information for everyone in your organisation.

With Dialpad’s company directory feature, you can quickly find any team member in your company, see their phone number, and hop on a call or send them a message in seconds.

Whether everyone is in the same office or scattered around the world, having a company directory makes every employee more accessible and keeps contact information updated and centralised.

How Dialpad's company directory feature works

When you add a new user or new employee to Dialpad, all of their important contact information—like name, title, phone number and extension, and email address—are automatically populated into your company directory on Dialpad.

To pull it up, just click “Contacts” in your Dialpad dashboard. From there, click “Directory” to alphabetically view everyone in your organisation’s name, phone number, and company email address.To find a specific person’s contact information quickly, you can also type their name right into the search field. Dialpad will automatically show you everyone in the organisation with that name. From there, just click their name to call or message them:

Managing your company directory

If you're the administrator for your organisation, you can set up the Company Directory in just a few steps.

Actually, once a new user is invited to and joins Dialpad, they’re automatically entered into the company directory anyway—no action required on your end.

(You'll just have to delete them manually from your admin portal if the employee leaves the organisation. Learn more about how to remove team members here.)