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 Explore how artificial intelligence is transforming sales by enhancing customer engagement, improving lead conversion, and optimizing team efficiency, driving significant business growth.

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AI Sales Strategy: 13 Effective Ways Companies are Using AI to Improve Sales

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Director of Sales Development at Dialpad

Call center burnout is a growing issue. Our guide reveals how managers can prevent it, spot the signs in their workforce, and help employees bounce back fast.

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What is call center burnout? The full guide to recognizing, preventing, and overcoming it

Discover how to leverage AI-driven contact center automation for better performance visibility, value creation, and cost reduction. Our ultimate guide reveals all.

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Contact center automation: Your key guide to improving performance and customer service

Conversational AI in a contact center can help you deliver personalized, fast, efficient support, and keep you agents happy. Learn more, including use cases. 

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Conversational AI in a contact center: What it is, how you can use it, and the benefits it may bring

Looking for OpenPhone alternatives? Check out our comprehensive guide to ten OpenPhone competitors, which might make better choices for your business.

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Top OpenPhone alternatives for your business communications

Discover how ICP in sales targets customers' needs, tailoring efforts to focus on potential buyers. Our step-by-step guide reveals how to craft the perfect ICP.

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What is an ICP for sales? A deep dive into all you need to know to build the perfect ICP

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Senior Content Marketing Manager

Discover the best AI customer service software of 2024 in our essential guide, and harness the benefits of AI to improve your customer support operations. 

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The essential guide to the 10 best AI customer service software you just can’t ignore in 2024

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Customer Support Manager - Tier 1

B2B customer service is about delivering experiences to foster and maintain long-term relationships. Check out these 7 best practices for great B2B support.

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B2B customer service: Delivering exceptional experiences when your customers are businesses

Call automation is the process of automating otherwise time-consuming tasks in your call center. Learn how and where it can benefit your business.

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Call automation: Where and how your contact center can benefit

Sales performance metrics are quantifiable measures of how your sales team is doing. Check out the 9 sales performance metrics you should be tracking.

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9 Key sales performance metrics to track to keep your team as productive as possible

Why Choose Dialpad over RingCentral?

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1. Innovative. We offer a beautifully designed, fu...

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Ideas Flow

Unlimited calling²

High-definition (HD) voice

Business phone numbers (per user)

Additional numbers (individuals)

Multi-level auto attendant

Visual voicemail

Extensions

Toll-free number support¹

Departments / ring groups

Hold queues

Custom call routing

Call forwarding to other devices

Three-way calling

Exec-assistant pairings

Call recording

Automatic spam call detection

Number porting

Number forwarding

Switch calls between devices

Contact syncing

Set personal working hours

Seat minimums

Office maximums*

BUSINESS PHONE SYSTEM

SMS, MMS, & team messaging

Internal & external message to SMS

International SMS¹

Audio chat rooms

Topic-based team messaging

Message threading

File sharing

Search files & messages

Message data retention policy

Message data export

MESSAGING

Unlimited meetings

Number of participants

Max meeting duration

High-definition (HD) video & audio

Desktop & mobile screen sharing

Personal meeting ID

Join by desktop & mobile browser with no downloads

Desktop & mobile apps

Unlimited audio recordings

Screen & video recordings

In-meeting chat

Waiting room

Whiteboarding with Miro integration

Schedule meetings from your Google Workspace or Microsoft 365 calendar

Virtual backgrounds

MEETINGS

Real-time call transcriptions

Meeting transcriptions

Voicemail transcription

Real-time analytics & reporting

Quality-of-service reports

BUILT-IN Ai & ANALYTICS

Google Workspace

Salesforce (Sales & Service Cloud)

Open APIs & webhooks

SSO (Okta, Azure & OneLogin)

Microsoft Teams

Hubspot

ServiceNow

Zapier

Zendesk

Slack

INTEGRATED APPS AND APIs

User management

Admin portal

Single sign-on

HIPAA/BAA compliance

Locked meeting rooms

SECURITY

Knowledge base

Community forum

Live support

Web-based support (multilingual)

Chat-based support (multilingual)

Phone support

Priority routing

Dedicated account manager

Dedicated support number

Professional installation services

Service Level Agreement (SLA)

SUPPORT

Direct access to tier 2 support

Fastest support response times

Executive sponsor

End user / admin training

Technical account manager

PREMIUM SUPPORT

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Enterprise

Voice, meetings, & messaging

Business Communications

Work beautifully

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Dialpad is a VoIP business phone platform built for modern workplaces of all sizes, offering cloud-based voice, messaging, video, and conference calling functionality for day-to-day business communications, support teams, and sales professionals. 

Dialpad is an AI-powered cloud communication platform that makes it easier and more efficient to connect and collaborate with your team. Try for free!"

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Leading Cloud Communication Platform - Dialpad

Need a local area code? Dialpad has you covered from coast to coast with number availability in over 50+ countries.

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Get to know our game-changing Ai-powered solutions.

Watch Dialpad in action

Trained on over 6 billion minutes of real business conversations, DialpadGPT, powers helpful Ai features like Ai Recaps and live coaching—right out of the box.

Out-of-the-box Ai

DialpadGPT works for every role and industry. Plus, it can be customised to understand unique business use cases and industry-specific jargon.

Built for business

Because DialpadGPT is trained on real business conversations, it can accurately extract insights, such as action items, call outcomes, and customer satisfaction scores—all in real time.

Always accurate

With DialpadGPT, the possibilities are endless. We’re always releasing new features and integrations.

Non-stop innovation

Put tasks on auto-pilot

Offer virtual assistance

Speed up onboarding

Make data-driven decisions

Simplify workflows & generate insights

Try Dialpad today.

Connect teams, delight customers, and grow your business—all with one Ai-powered app.

Ai that means business

Choose from over 70 integrations

Bring all business conversations together on a single platform, automate note-taking, and help teams stay productive.

Ai Voice

Expedite onboarding, simplify coaching, and empower agents to deliver customer delight.

Ai Contact Centre

Automate routine lead management tasks, streamline coaching, and help reps close deals faster.

Ai Sales

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$15

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$25

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