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Splunk: Scaling an enterprise with real-time analytics + APIs

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Segment

  • Enterprise

Industry

Integrations


Screenshot of adding and managing phone numbers from Dialpads online dashboard
Screenshot of setting up an IVR flow in Dialpads online dashboard
Screenshot of Dialpads voicemail drop feature which lets sales reps drop in a pre recorded message when they hit prospects voicemails

We made 75,000 outbound calls last month through Dialpad. And about 80 to 85% of them are SDR and BDRs making prospecting calls.

Chad Kunsman
Senior Network Engineer, Splunk

Screenshot of Dialpad Ai Live Coach automatically appearing on agents- screens during a call made within Outreach, leveraging the Dialpad integration and triggered by specific keywords
Screenshot of Dialpads built in contact center analytics dashboard

Are you running a global SaaS organization?

See how you can manage all your communication channels for end users, gain real-time insights, and manage day-to-day admin tasks easily with Dialpad!