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Dialpad Connect vs. OpenPhone

A quick snapshot of what you get with Dialpad:

  • Video conferencing + messaging included with every plan

  • AI-powered call recording and transcription

  • Integrations with apps like HubSpot, Microsoft 365, and Google Workspace

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Screenshot of Dialpad's video conferencing feature in grid view, displaying multiple participant video feeds
  • Dialpad Connect vs. OpenPhone at a glance
  • Dialpad Logo
  • Openphone

  • Pricing

  • Starts at $15/user per month
  • Starts at $13/user per month [1]

  • Integrations

  • Vast library of integrations, including Salesforce, Microsoft 365, and Google Workspace

  • API

  • Video conferencing included

  • Real-time call transcription

  • Automated call or meeting summary email

  • Automated action item logging

  • Contact center functionality

Screenshot of Dialpad's video conferencing feature in grid view, displaying multiple participant video feeds
Screenshot of a customer review of Dialpad
Screenshot of Dialpads integration with Salesforce
Screenshot of Dialpad Ai transcribing a phone call in real time
Screenshot of Dialpad Ai Recaps generating a summary and action items after a phone call ends
Screenshot of creating a Custom Moment in Dialpad, which tracks how often certain keywords are coming up on calls
Screenshot of Real-time Assist (RTA) cards in Dialpad, created by admins to automatically guide contact center agents during calls
Screenshot of Dialpads built in contact center analytics dashboard
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