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NOTE

On March 15, 20231, Genesys announced their decision to discontinue the sale and renewal of new licenses for several of their products. Learn what this means for you.

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*Minimum 3-year Dialpad commitment required (36 months + 6 months free). Activation fees not exempt. Other Terms and Conditions apply, speak to a rep today.

SUCCESS STORY

Learn how Sunrun reduced their costs by 15% by consolidating their communications platform with Dialpad.

Screenshot of Dialpad Ai Recaps generating a summary and action items after a phone call ends
Screenshot of Dialpad-s AI-powered post-call summary with transcript and recording
Screenshot of Dialpad Ai transcribing a phone call in real time
Screenshot of Dialpads real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call
Screenshot of Dialpad Ai analyzing the sentiment of multiple calls in real time
Screenshot of Dialpad Ai transcribing a call in real time

Ease of deployment: Cloud-native and user-friendly

Built with cloud-native architecture, Dialpad ensures a seamless deployment experience. With support from industry leader Google, Dialpad offers unparalleled security and scalability.

Its microservices architecture enables weekly updates and continuous deployment, keeping the platform agile and responsive to evolving business needs.

Employees can deploy Dialpad across all devices in minutes, minimizing downtime and reducing reliance on IT support.

This user-centric approach not only enhances productivity but also drives cost savings, as you don’t have to waste days or weeks conducting extensive training for employees and IT staff. Nor do you have to assign significant resources to the roll out; employees can do it themselves with minimal instruction.

With Dialpad, we can set up a new call center in 10 minutes from anywhere. We have the flexibility to manage our call center on our own, and it’s easy.

Mike Monteiro
Communications System Manager at Education First

Depth of unified communications

The term “unified communications” has been a buzzword for so long that it’s a surprise to encounter a solution that actually delivers on this premise.

Dialpad is a true unified communications platform that combines call functionality, instant and text messaging, and video meeting capabilities. It’s a full-suite cloud-optimized solution that lets contact centers of any size handle all internal and external communications, across both voice and digital channels.

Best of all? All call controls are available from a single app, which works on all the devices your organization is currently using, including Windows desktop, iOS, Android, and even web browsers. This drastically reduces adoption time and costs and increases its scalability across different company departments and locations.

Quality of customer support

We don’t want to toot our own horn (actually, we totally do), but Dialpad won a Stevie® award for excellent sales and customer service.

Our team is here to help at any time of the day through multiple channels:

  • Live chat

  • Phone support

  • Detailed Help Center articles

  • Multiple training options: in-person, webinar, documentation

Don't just take our word for it though:

Leader in every core category:

Screenshot of third party awards won by Dialpad