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Workflow orchestration: How to streamline tasks and empower agents

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Dr. Venky Krishnaswamy

CCaaS Product Strategist

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Contact Center Operations

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Creating a chatbot flow in dialpad self service blog size v2
Screenshot of Dialpads integration with Salesforce
Screenshot of Real-time Assist (RTA) cards in Dialpad, created by admins to automatically guide contact center agents during calls
Screenshot of a heatmap showing call volume patterns and average speed to answer in the Dialpad contact center
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Screenshot of Dialpads integration with Hubspot