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The 14 best Otter.ai alternatives for business transcription

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Grace Lau

Director of Content

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Productivity

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"We love the transcription service with Dialpad. We transcribe calls, find opportunities for improvement, and have been effectively doubling the demos-to-calls ratio with better analytics and more sophisticated analytics."

Scott Hansen
Founder and CEO at LeadSigma

👉 Did you know:

Transcription services and apps don’t necessarily need voice recognition technology to distinguish between speakers in your calls or meetings! They can differentiate between speakers in a transcript simply by detecting which attendee or user in the meeting was speaking.

Screenshot of Dialpad Ai transcribing a phone call in real time
Screenshot of Dialpad Ai Recaps generating a summary and action items after a phone call ends
Creatin a Custom Moment healthcare
Screenshot of Real-time Assist (RTA) cards in Dialpad, created by admins to automatically guide contact center agents during calls
🤖 Fun fact:

Ever wonder how artificial intelligence tools know how to punctuate their transcriptions? Here’s one of Dialpad’s Applied Scientists on the AI team to show you how. How cool is that?

Looking for the best Otter.ai alternative?

Why not take Dialpad's unified communications platform for a spin? Book a demo with our team or, take a self-guided interactive tour to play with the app first!

🗒️ See what IT leaders look for in a communications platform

Grab the CIO Buyer's Guide, (written by our own CIO, who's done a lot of phone system shopping in her time!), which will walk you through what features to look for, nuances to pay attention to when comparing providers, and more!

Real-time transcription, built right into your video meetings and conference calls

Sign up for a 14-day free trial to see how it can work for your team! It takes just a few minutes, and you'll even get set up with a virtual business number. Or, take a self-guided interactive tour of the app first!

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