Real-world contact center lessons to improve the patient experience
Learn about healthcare call center best practices with these real-world examples from organizations like Fenway Health. Improve your patient experience!
Director of Content
Back to BlogContact Center Operations
Learn about healthcare call center best practices with these real-world examples from organizations like Fenway Health. Improve your patient experience!
Director of Content
Learn what a healthcare chatbot is, how it works, the benefits one could bring, and the use cases that healthcare providers are already exploring.
Explore the experiences of 5 real life healthcare practices in their search for the best medical office phone system, and find out what to pay attention to. >>>
Director of Content
Dialpad's unified communications + contact center platform helps healthcare practices + clinics stay HIPAA-compliant. Learn how in this HIPAA-focused guide.
Senior Privacy and Compliance Counsel
Shopping for a business phone or unified communications service in the healthcare industry? Learn how to find the best HIPAA-compliant VoIP platform.
Senior Privacy and Compliance Counsel
Seattle-based CIO Curt Kwak oversees the Enterprise IT operations of one of the largest surgical practices in the country. See how he does it.
Director of Content
Check out our careers page!
Metropolitan Pediatrics's CIO is also a physician. See how he balances both roles using Dialpad's unified communications platform.
Director of Content
Working in a regulated industry like healthcare? Want to improve the security of your collaboration tools? Learn how Dialpad and Theta Lake can help with that!
Director of Alliances at Theta Lake