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Improve your call center efficiency (and don't make these 3 mistakes)

Austin Guanzon

Customer Support Manager - Tier 1

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Contact Center Operations

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Screenshot of Dialpads built in contact center analytics dashboard

Screenshot of a heatmap showing call volume patterns and average speed to answer in the Dialpad contact center

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Screenshot of Dialpads AI powered real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call

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A contact center platform that's designed to help you run things smoothly

See how Dialpad Ai Contact Center can help both agents and supervisors get more done, more quickly. Book a demo or take a self-guided interactive tour of the app on your own first!