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How to reduce average handle time in your contact center

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Brynn Gaeta

Team Lead, Support QA and Development

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Contact Center Operations

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Post call wrap up screen in dialpad blog size
Screenshot of Real-time Assist (RTA) cards in Dialpad, created by admins to automatically guide contact center agents during calls
Screenshot of adding and managing phone numbers from Dialpads online dashboard
Screenshot of Dialpads integration with Salesforce
Call History View UI
Screenshot of creating a coaching call recording playlist in Dialpad app
Contact center analytics v3 blog size
Screenshot of Dialpad Ai transcribing a phone call in real time
Screenshot of Dialpad CSAT surveys providing key insights to improve customer experience boost loyalty and understand your

Want to help your call center agents reduce their average handle time?

See how Dialpad Ai Contact Center is designed to help them do exactly that. Book a personal walkthrough, or take a self-guided interactive tour of the app on your own first!