What you should know about 0808 numbers

Having an 0808 number is ideal if you want to save customers money and allow them to call you for free from a landline. Aside from this, this type of number can be easier to remember due to the repeating digits, which may be helpful if you have a subscriber number that's also easy to memorize.

In this blog post, we'll provide an overview of 0808 numbers and explore the associated benefits, costs, and steps needed to obtain one. We'll also highlight some of the key factors you should consider when choosing a 0808 number, such as the location of your organisation, the number of calls you expect to receive, and the type of service you are offering.

What are 0808 numbers?

0808 numbers are also known as freephone numbers, which are free-to-call telephone numbers in the UK. Aside from 0808, 0800 numbers are another prefix for UK phone numbers that are also free-to-call. This makes them an ideal way for businesses, charities and other organisations to provide customers with an easy way to contact them without having to pay for any additional costs.

When choosing an 0808 number, there are several factors that should be taken into consideration. For example, if you have multiple branches across the UK, it may be beneficial to have one centralised 0808 number that can be dialled from anywhere in the UK.

What benefits do 0808 numbers offer businesses?

The use of 0808 numbers offers businesses a range of advantages that can help to optimise customer service, reduce costs, and broaden their market reach. By allowing customers to dial into a single number regardless of location, businesses gain greater trust and credibility with consumers. Furthermore, the free-to-call nature of 0808 numbers in the UK can save customers money on long distance calling charges.

What are the costs associated with 0808 numbers?

Obtaining a 0808 number can involve both an initial setup cost and monthly subscription fees. The amount you'll need to pay depends on the provider and the features that you require. Many providers offer discounts for long-term contracts, so it's important to shop around before signing up with any provider.

When setting up a 0808 number, your business may need to pay a one-off fee for porting an existing number or purchasing a new one. Additionally, some providers may charge additional fees for features such as voicemail or call forwarding, so it's important to understand what monthly or annual costs are involved before committing to any provider.

Calls made to 0808 numbers from landlines and mobile phones within the UK are free of charge for customers, but your business may incur costs for receiving and managing those calls, which will vary depending on your service provider.

How to obtain a 0808 number

Obtaining a 0808 number for your business can be a straightforward process, as long as you are aware of the regulations and restrictions associated with them.

The first step is to check that your existing phone system is compatible with 0808 numbers. You'll need to confirm that you have the equipment and software necessary to receive calls on the number. If you don't have a suitable phone system in place, consider software such as Dialpad which allows you to take calls from your existing devices (such as your smartphone or laptop) without having to purchase additional hardware or software.

Remember that different providers offer different packages and features, so it's important to shop around and find one that best suits your business's requirements. For example, if you offer services that require customers to frequently call your business then it's important that the provider of your 0808 number is able to handle large volumes of calls without any disruption or delay.

Depending on what your business needs, you may find it helpful to use a provider that has certain features such as agent assist or call transcription, which can help your agents with call handling. Another feature to consider is intelligent call routing, which can help enhance customer experience and reduce wait times. All these considerations must be taken into account when deciding which provider is best suited for your business needs.

Now that you have chosen an appropriate provider, it's time to purchase the 0808 number and its associated services. You'll need to provide information about yourself and your business before being able to purchase the number itself. Once purchased, you'll then be able to configure the 0808 number for incoming calls by setting up routing instructions according to how customers will contact you.

Factors to consider when choosing a 0808 number

When it comes to choosing an 0808 number for your business or service, there are several elements to take into account. First and foremost is the location of your company. This will have an impact on both the price of the number and whether certain features can be accessed. For instance, businesses based in London may not benefit from all options available in other regions.

The next consideration should be how many calls you anticipate receiving. Again, it's vital that your provider can competently deal with any volume of incoming calls from customers, without disruption or delays. With Dialpad, you can easily scale up or down the number of seats you need. It no longer takes weeks or months for your IT team to configure the settings so that new team members can start taking calls.

Budget is also a key factor when selecting a 0808 number as it governs which provider your can afford and what features they provide. Make sure that the cost associated with the 0808 number fit within your financial means. Some providers may offer reduced rates for high volumes of calls or special offers on certain services, so do research these possibilities thoroughly before deciding what's best for you.

Finally, think about what type of service you're providing and which features could enhance customers' experience. If people often need aid while waiting for their call to be answered, then call forwarding or a virtual receptionist might be beneficial. Taking these factors into account when deciding on a 0808 number will give your company an ideal solution while offering your customers a no-cost way to reach you quickly and easily.

Get your 0808 number today

0808 numbers are great for businesses with a presence in several areas throughout the UK. A phone number with this prefix may also look more professional and easier to recognize. When you explore your options, make sure that the cost associated with getting an 0808 number with the right provider fits within your budget. Additionally, consider which features your organisation can benefit from to provide even better service to your customers. Taking these factors into account will ensure that you select the best 0808 number for your business.