The Contact Center Playbook 2.0

A sequel to the original Contact Center Playbook.

While the first Contact Center Playbook taught contact center managers how to set up a contact center from the ground up, 2.0 teaches you how to make the most of your contact center once it’s up and running.

Six contact center leaders share their learnings on:

• Essential features

• Outbound sales optimization

• AI

• Integrations

• Analytics

Grab your copy. 👇