The best business phone system for Los Angeles
Looking for a business phone system? Based in Los Angeles? Dialpad's AI-powered collaboration platform lets you make phone calls, have video meetings, send SMS/MMS and instant messages, and more—all from an intuitively designed desktop or mobile app. Try it free to get set up with a virtual number in minutes!
Whether you've got customers or employees in Irvine, Glendale, Burbank, or Beverly Hills, a good communications platform is crucial. Dogdrop, for example, is based in the Arts District—see how they're using a cloud communications platform to keeps clients updated on their fur babies via call and text.
Here's what to look for.
With Dialpad, you get more than just a VoIP phone system
Truly unified communications
With a business telephone system, you can only make phone calls. But what if you want to text a client? Or need video conferencing? With Dialpad, you can get all three, in one place. No need to toggle between apps or windows, no need to pay for multiple disparate tools.
Keep your phone numbers
Want to move over to Dialpad from your existing phone service provider? We'll help you port your phone numbers over.
Get set-up in minutes
With Dialpad, you can add phone lines, create ring groups, and set your business hours right from your online dashboard—in minutes—without bugging your IT team. It's one of the biggest perks of having a cloud solution, and you can't do that with a PBX phone system (which takes days or weeks to do something similar).
A fully integrated contact center if you need it
And if your business has a contact center or a support team, then Dialpad has a cloud contact center product too. It's fully integrated into the phone system, which means your agents can handle customer communications and stay in touch with teammates from the same platform. Get all your internal and external communications, streamlined into one convenient app.
Simple call forwarding
Never miss a call again. With Dialpad, you can set up a maximum of five call forwarding numbers to automatically send calls to a colleague, another department, or even your own mobile phone—right from your online dashboard.
Enterprise-grade security
All communications are sensitive, and business communications are no exception. That’s why Dialpad comes with robust security and can help organizations stay GDPR and HIPAA-compliant, along with in-meeting controls like the ability to mute or remove participants, block screen sharing, and more.
Visual voicemail
Dialpad also comes with built-in voicemail, meaning you can easily update and record your voicemail greeting and listen to your messages from the app. And not only that, Dialpad also has a visual voicemail feature that transcribes your voicemail messages—in real time.
Take Dialpad for a test drive!
Sign up for a 14-day free trial to try it out yourself. It takes just a few minutes to get started, and you'll even be set up with a virtual phone number!
👉 Running a small business?
Learn more about the best small business phone systems.
You don't need an office in Los Angeles to do business in Los Angeles
Plays nice with any device
With PBX and landline phone services, you have to have a physical location in, say Los Angeles to reach customers and prospects there. Not anymore. With Dialpad, you can use your computer or mobile devices (iOS, Android, you name it)—no phone system installations or cables needed.
Custom caller ID
Dialpad’s caller ID feature lets you make phone calls from your personal cell phone—while shielding your personal phone number. Because really, who wants to carry around two phones?
Low long distance rates
One of the biggest perks of using VoIP phone systems? You can make both local calls within LA and long-distance calls much more affordably. In fact, Dialpad's most basic plan comes with unlimited calling and unlimited SMS/MMS messaging in the US and Canada.
Built-in AI
One of the most unique things about Dialpad is its built-in AI functionality. Not only can it transcribe phone calls and video meetings in real time (in case a teammate can't make it to the meeting), it can also automatically email everyone a post-call summary with a searchable transcript, action items, and more. How many office phone systems can do that?
Simple call routing
With Dialpad, you can set up and make changes to your call routing options in minutes on your own. This way, your callers can direct themselves to the right department or person—without your team having to lift a finger.
Integrations with your favorite tools
Dialpad integrates with a whole range of popular software, from CRMs like Salesforce and HubSpot to customer engagement tools like Intercom and even industry-specific tools like Clio’s practice management software. (Plus its open API lets you build custom integrations.)
📚 Further reading:
See how Los Angeles Pacific University, a higher ed institution with over 3,000 students and 300 staff moved their phone system over to the cloud—ahead of schedule, and without stressing out their IT team.
If you're based in Los Angeles and need a cloud business phone system...
Sick of old telecoms and analog telecommunications? Today, if you're running a business in the Los Angeles area, you don't need desk phones or old phone system providers anymore. In fact, most VoIP service providers can give you a decent amount of functionality at a small-business-friendly price.
But if you want more than just phone calls...
If you need video conferencing, messaging, and more, and you'd like to have it all in a single, modern online workspace... Then you should check out Dialpad.
Whether you're in Anaheim, Long Beach, Orange County—you name it—Dialpad can let your team work remotely from anywhere while still supporting your customers in Los Angeles.
Need a better communication system?
Even if you're not ready to try out Dialpad for free yet, you can still chat with our team, get a personalized walkthrough of the product, and ask any questions you have. Think of it as a free consultation.