2026 Gartner® Magic Quadrant™ for Unified Communications as a Service

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Dialpad Resolve

Deploy voice and digital AI agents that take action, trigger automated workflows, and hand off to people with context.

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Dialpad Support

Modernize the contact center with AI that speeds up agent onboarding, simplifies coaching, and helps improve CSAT.

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Dialpad Sell

Help reps close deals with AI-driven outreach, automated playbooks, and real-time in-call coaching.

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Dialpad Connect

Streamline business conversations with an AI-native platform that automates note-taking and surfaces real-time insights.

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