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SCALABLE + FLEXIBLE

Small business phone service

Need small business phone services? Dialpad's AI-powered collaboration platform gives you phone calls, video conferencing, and SMS/MMS + team messaging, all in one beautiful app. Take it for a test drive to see how easy it is to use!

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Screenshot showing the call transfer feature in Dialpad

Everything you need in an office phone system for small businesses

Enterprise-grade HD voice calls

A must-have for any office phone system. Make crystal-clear voice calls from anywhere with Dialpad's global voice network.

Business messaging

Send SMS / MMS texts, and group messaging across all connected devices.

Unlimited online meetings

Launch video conferences or conference calls from any device.

Screenshot of Dialpad's business text messaging features

Keep your phone number

The best business phone services should let you easily keep your existing phone numbers if you want. With Dialpad, you get a free local virtual phone number with your plan or port over your existing numbers if you want—right in your online dashboard.

Screenshot of adding and managing phone numbers from Dialpads online dashboard

Easy call forwarding

Not always at your desk? No problem. With Dialpad's call forwarding, you can add your mobile or small business phone number, a colleague's number, or even a landline into your online dashboard with two clicks and all of your calls will be automatically forwarded!

Screenshot of adding a call forwarding number from Dialpad’s online dashboard

Real-time transcriptions

Dialpad Ai is unique in that we built it in-house—and it can not only transcribe calls in real time, but also pick up on keywords and phrases to help with call coaching (which will probably be more useful if you're managing a contact center or call center).

Screenshot of Dialpad Ai transcribing a phone call in real time

Choose your caller ID

Caller ID is a must for your business-grade VoIP phone system. With Dialpad, you can choose which caller ID profile you want displayed when you call someone. (Fun fact: You can also dial *67 before your recipient's number to block your caller ID or *87 to unblock it.)

Screenshot of choosing a caller ID to display when making a work call using Dialpad's app

Visual voicemail

Ever wish you could just skim all of your voicemails instead of listening to them? Dialpad's visual voicemail feature transcribes your voicemails (there's Dialpad Ai again), so you can read them when you're busy in meetings and can't listen to the audio.

Screenshot of Dialpads visual voicemail transcription feature

Call routing and call transfers

Change your call routing options anytime in Dialpad, and easily make call transfers to your colleagues right from your call screen. Like almost everything else in Dialpad, it's easy to do on your own without IT help.

Screenshot of Dialpad's call routing options

Setup in minutes

The biggest benefit of a VoIP phone service should be that it's easy and fast to set up. With Dialpad, you can sign up for an account and start using it on the computers and mobile devices you're already using—in minutes. Want to set up a desk phone or office phone? That's easy to do too.

Screenshot of setting up the main line in Dialpad

Mobile and desktop app

Dialpad’s apps work across iOS, Android, Mac, and PC. And if your clients or prospects don’t want to download the app, they can still join your meetings from a web browser. Even you, the host, don’t have to use the desktop app to host a call—just log in on your web browser.

Screenshot of business text messaging features in Dialpad's desktop and mobile applications

Need a communications platform for your small business?

Even Dialpad's most basic plan lets you talk, message, and meet—all in one intuitive app—making it perfect for budget-conscious business owners. Sign up for a free 14-day trial to try it out. It takes just a few minutes and you'll be set up with a virtual number. Or, take a self-guided interactive tour of the app!

Sign up for free

Standard

$15

utilisateur/mois

$27 USD if billed monthly

You could save 44% with annual billing
  • Appels illimités

  • Dialpad Meetings illimités (150 participants maximum)

  • SMS, MMS et messagerie d'équipe

  • Transcription des appels et des messages vocaux par IA

  • Intégration avec Google Workspace et Microsoft 365

  • Analyses et rapports en temps réel

  • Assistance Web et par chat

Pro

$25

utilisateur/mois

$35 USD if billed monthly

You could save 28% with annual billing

Comprend tous les avantages du forfait Standard plus:

  • Assistance téléphonique en direct 24 h/24, 7 j/7

  • Intégration avec les logiciels de CRM (Salesforce, Zendesk, HubSpot, Zoho et plus encore)

  • Intégration avec Microsoft Teams

  • 10 bureaux

  • Plusieurs numéros de téléphone par license utilisateur

  • API ouvertes et webhooks

  • Capacités SMS internationales

  • Prise en charge des numéros locaux dans plus de 70 pays

  • 25 groupes d’appels (départements)

Entreprise

You could save 0% with annual billing

Comprend tous les avantages du forfait Pro plus :

  • Disponibilité de service garantie de 99.9%

  • Nombre illimité de bureaux

  • Nombre illimités de groupes d’appels (départements)

  • Numérotation par extension

  • Intégraton avec les principaux fournisseurs de SSO (Okta, OneLogin)

  • Intégration avec le SSO Azure AD

  • Politique de conservation des données

  • Assistance téléphonique en direct prioritaire

Screenshot of adding and managing phone numbers from Dialpad's online dashboard
Screenshot of setting business hours for a company in dialpads dashboard

The perfect phone for small businesses

Jungle Disk

We love the voice transcription, call transferring, international calling and mobile app functionality.

VaVende

“Dialpad is really helpful for me, because the more levers and control that I have, the easier it is for me to operate.”

Vigilance Health

“The Ai features really set Dialpad apart from our previous system.”

Screenshot of Dialpad Ai Recaps generating a summary and action items after a phone call ends

Sign up in 3 easy steps

Make phone calls, have video meetings, and send messages with Dialpad's AI-powered collaboration platform. Just register with your email address or Google / Microsoft 365 account, choose a virtual phone number, and fill out your info to get started with a free trial!

FAQs about small business phone services