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The best business phone system for Houston

Looking at business phone systems in Houston? Dialpad's AI-powered collaboration platform lets you make VoIP (Voice over Internet Protocol) calls, have video meetings, send SMS/MMS and instant messages, and more—all from a beautiful, intuitively designed desktop or mobile app. Try it for free!

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Screenshot of Dialpad's direct messaging feature

If you're looking for a Houston business phone system, a cloud communications platform using VoIP (voice over internet protocol) technology will give you the ultimate flexibility. You'll be able to take calls, have video meetings, and get real-time analytics from anywhere.

The best phone system... May not be a phone system

If you’re looking for a business phone system but need more than the usual business communications features (like call forwarding and routing), then you might need a unified communications solution. This way, you get not only phone calls, but also video conferencing and messaging, all in one app. See why businesses like Texas-based Corridor Mobile Medical Services love Dialpad!

Truly unified communications

With a business telephone system, you can only make phone calls. But what if you want to text a client? Or need video conferencing? With Dialpad's unified communications solution, you can get all three, in one place. (It works on IP phones too.) No need to toggle between apps or windows, no need to pay for multiple disparate tools.

A video conference happening in Dialpad's desktop app.

Keep your phone numbers

There’s also no need to start over with a brand new phone number when you switch to a VoIP service. Dialpad will help you port your existing local telephone numbers from your current service provider for free in the US.

Screenshot of porting a phone number from Dialpad's online dashboard

Get set-up in minutes

With Dialpad, you can add phone lines, create ring groups, and set your business hours right from your online dashboard—in minutes—without bugging your IT team. It's one of the biggest perks of having a cloud solution, and you can't do that with a PBX phone system (which takes days or weeks to do something similar).

Screenshot of adding and managing phone numbers from Dialpad's online dashboard

A fully integrated contact center if you need it

Dialpad’s contact center platform is integrated right into the phone system app, letting your agents and supervisors run a call center right from their laptops or cell phones. If your Houston-based business is getting a ton of calls or messages on a daily basis, this is something to look into.

Screenshot of Dialpad Ai analyzing the sentiment of multiple calls in real time

Simple call forwarding

With a cloud business telephone system, you can easily forward calls to colleagues or your mobile devices when you’re away from your office phone system with zero business disruption. With call forwarding functionality, you'll never have to miss a call again. Dialpad lets you set up a maximum of five call forwarding phone numbers (including landline and mobile numbers)—and forward voicemails too.

Screenshot of adding a call forwarding number from Dialpad’s online dashboard

Enterprise-grade security

All communications are sensitive, and business communications are no exception. That’s why Dialpad comes with robust security and can help organizations stay GDPR and HIPAA-compliant, along with in-meeting controls like the ability to mute or remove participants, block screen sharing, and more. All calls over the VoIP network are encrypted with TLS, and access controls based on staff roles can be set at your discretion.

Screenshot of locking a video conference in Dialpad using the built-in security controls

Visual voicemail

Dialpad's visual voicemail features can transcribe voicemails, which means you can read them instead of listening to each one. Voicemail transcriptions are great if you're in back-to-back meetings all day and have to miss incoming calls from time to time. (This is one big perk when it comes to VoIP technology over old-school landline phones.)

Screenshot of Dialpad's visual voicemail transcription feature

Don't call it a business phone system

Sign up for a 14-day free trial to try Dialpad out yourself. It takes just a few minutes to get started, and you'll even be set up with a virtual phone number. Or, take a self-guided interactive tour of the app on your own!

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👉 Running a small business?

Learn more about the best small business phone systems.

You don't need an office in Houston to do business in Houston

Plays nice with any device

With PBX and landline phone services, you have to have a physical location in, say Houston to reach customers and prospects there. Not anymore. With Dialpad, you can use your computer or mobile devices (iOS, Android, you name it)—no phone system installations or cables needed.

Screenshot of Dialpad's call flip feature seamlessly flipping a call between a desktop and mobile app

Custom caller ID

Dialpad’s caller ID feature lets you make phone calls from your personal cell phone—while shielding your personal phone number. Because really, who wants to carry around two phones?

Screenshot of choosing a caller ID to display when making a work call from one's personal cell phone using Dialpad's app

Low long distance rates

One of the biggest perks of using VoIP phone systems? You can make both local calls within LA and long-distance calls much more affordably. In fact, Dialpad's most basic plan comes with unlimited calling in the US and Canada.

A video conference happening in Dialpad's desktop app

Built-in AI

One of the most unique things about Dialpad is its built-in artificial intelligence functionality. Not only can it transcribe phone calls and video meetings in real time (in case a teammate can't make it to the meeting), it can also automatically email everyone a post-call summary with a searchable transcript, action items, and more. How many office phone systems can do that?

Screenshot of Dialpad Ai transcribing a phone call in real time

Simple call routing

With Dialpad, you can set up and make changes to your auto attendant and call routing options in minutes on your own. This way, your callers can direct themselves to the right department or person—without your team having to lift a finger.

Screenshot of Dialpad's call routing options

Integrations with your favorite tools

Dialpad integrates with a whole range of popular software, from CRMs like Salesforce and HubSpot to customer engagement tools like Intercom and even industry-specific tools like Clio’s practice management software. (Plus its open API lets you build custom integrations.)

Screenshot of Dialpads integration with Salesforce
📚 Further reading:

See how Texas-based Smart Autocare, which has agents across 12 states, helps their customers get their cars fixed and back on the road quickly with their good business phone system.

If you're based in Houston and need a cloud business phone system provider...

Maybe you should be looking at a unified communications platform instead. No more old telecoms, desk phones, or analog telecommunications. Cloud-based office phone systems offer the mobility, features, and security that let your Texas business scale up in a cost-effective way.

Give your team the tools they need to work from anywhere while still being accessible to your customers, no matter what desktop or mobile devices they’re using. Need to run a customer support helpdesk team? You can, with Dialpad.

Plus, you can do a lot more than just make phone calls, since it’s not just a business phone system or typical VoIP service provider. It covers all your communication needs, including video meetings, messaging, and even virtual fax too—and is super scalable and easy to use—at a small-business-friendly price.

Need a better communication system?

Even if you're not ready to try out Dialpad for free yet, you can still chat with our team, get a personal walkthrough of the product, and ask any questions you have. Think of it as a free consultation.

FAQs about business phone systems for Houston