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Insurance contact center software

Provide a better experience for insurance customers across phone calls, live chat messages, social media, and more with Dialpad's AI-powered customer engagement platform. Book a demo to see how its state-of-the-art AI (built on a speech recognition engine that's analyzed over 50 billion hours of voice and message data) works!

A screenshot of social media, digital, and voice channels being handled by an agent in Dialpad's omnichannel contact center platform
Healthcare professional meeting a patient online
Screenshot of the live transcription of an ongoing call on the Dialpad app
More integrations
Screenshot of Dialpads integration with Salesforce
Screenshot of Dialpad Ai transcribing a phone call in real time
Call volume heat map Single Item Card v2
Creating a chatbot flow in dialpad self service single item v2
A video conference happening in Dialpad's desktop app

Essentials

$80

utilisateur/mois

$95 USD if billed monthly

Essai gratuit Acheter
You could save 15% with annual billing

  • Appels entrants

  • Serveur Vocal Interactif (SVI/IVR)

  • Distribution Automatique des Appels (DAA/ACD)

  • Enregistrement

  • Écoute, chuchotement, intervention

  • Fonctionnalités d’IA de base

Advanced

$115

utilisateur/mois

$135 USD if billed monthly

Contacter le service commercial
You could save 14% with annual billing

Comprend tous les avantages du forfait Essentials plus:

  • Assistance virtuelle

  • Assistance en direct

  • Assistance virtuelle numérique

Premium

$150

utilisateur/mois

$170 USD if billed monthly

Contacter le service commercial
You could save 11% with annual billing

Comprend tous les avantages du forfait Advanced plus:

  • Assistance omni-canale

  • Ai Scorecards

  • Ai CSAT