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Logistics and customer service: A guide

See how transportation & logistics companies are using Dialpad Ai to optimize their customer service—while reducing inventory costs and ensuring timely delivery of goods. Book a chat with our team to see how it works!

Logistics driver
Conversational AI UI
Screenshot of Dialpad Ai analyzing the sentiment of multiple calls in real time
Note taking and call summaries UI
logistics post call summary searchable transcript
Dialpad Ai Recap In blog image
Case study:

TRAFFIX said Dialpad “was the most advanced phone system out of all the competitors.” Thanks to Ai-powered transcription, analytics, real-time agent assistance, and more.

logistics ai agent assist
Case study:

Dialpad Ai gives ShipEx, a Truckload fleet, a competitive advantage (a few, actually) by enabling real-time transcription, sentiment analysis, feedback and coaching, risk management, and more.

Screenshot of Dialpad Ai inferring CSAT scores automatically from customer conversations
Case study:

Diapad keeps C.R. England's 120 fleets of drivers connected: “It’s been a mover for our company. The goals we’re setting and achieving as a company couldn’t have been done without our driers participating on Dialpad. So it’s been a strong initiative and has been very successful.”

Transportation & logistics companies love Dialpad Ai

See how transportation & logistics companies are using Dialpad Ai to optimize their operations, reduce inventory costs, and ensure timely delivery of goods. Book a chat with our team, or take a self-guided interactive tour!