Cloud communications

There are lots of different interpretations of “cloud” and it’s important to fully understand what this means for you. Kind of like how you can build a car—yes, it’s a car, and has all the features you want, like navigation, air conditioning, central locking, navigation, etc. However, if you sit a premium car next to a more budget one, although they have the same features and specs, there are many differences in how they feel, handle, and perform over a lifetime of use.

Grab the Hybrid Work Playbook, which includes real-life case studies and breaks down all things hybrid + remote, from building and sustaining a hybrid workforce to equipping your team for success.

See how Qubit, a digital experience platform with a distributed workforce of over 300 employees, moved on from a restrictive desk phone infrastructure that didn’t meet their scalability needs—and what happened after they adopted cloud technology.

See how Westward360, a property management company, uses a cloud communications platform to keep all all of its offices and contact centers around the world connected.

What’s unique about Dialpad is that it doesn't just give you a cloud communications—it has industry-leading AI built into the platform. This lets Dialpad not only transcribe calls—in real time—but also analyze customer sentiment and even track keywords or phrases (like competitor names and new features) mentioned on calls.