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Call center workforce management

Learn about how to manage your team of agents—and if you're looking for a cloud contact center solution, check out a product tour of Dialpad's AI-powered customer engagement platform to see it in action!

Computer monitor showing Dialpad's contact center software user interface
Screenshot of a heatmap showing call volume patterns and average speed to answer in the Dialpad contact center
Playvox Scheduling
Playvox Performance