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AI in insurance

How is AI being used by insurance companies? From improving customer experiences to fraud detection, there are many interesting use cases. Learn more below, or check out a demo of Dialpad's AI-powered customer engagement platform to see how some of today's top insurance companies are providing an excellent customer experience with distributed teams!

Laptop screen showing a call center solution reminding an agent to stay compliant via an AI-powered reminder
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Screenshot of Real-time Assist (RTA) cards in Dialpad, created by admins to automatically guide contact center agents during calls
Conversational ai builder insurance
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Screenshot of Ai CSAT dashboard