Say goodbye to manual note-taking. Ai Recap automatically generates accurate conversation summaries—including action items and call purposes—ensuring no critical tasks are left behind and saving you more time to focus on high-value activities.

Ai Playbooks provides sellers and customer service reps with real-time, context-sensitive questions to help solve critical issues during customer calls. Dialpad Ai automatically tracks adherence to the playbook, generating a scorecard grade for managers and supervisors to review.