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Call management system

Looking for a better way to handle all those inbound and/or outbound calls that your business or contact center is getting on a daily basis? Book a product tour to see how Dialpad's AI-powered collaboration and customer engagement platform can help lighten the load on your agents!

Screenshot of queue prioritization in Dialpad
Screenshot of Dialpads call routing options
Screenshot of setting up an IVR flow in Dialpads online dashboard
👀 Thinking of moving your organization to hybrid work?

Grab the Hybrid Work Playbook, which includes real-life case studies and breaks down all things hybrid + remote, from building and sustaining a hybrid workforce to equipping your team for success.

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Screenshot of a list of recorded calls in Dialpad's app, showing caller IDs, times, and durations
Screenshot of creating a coaching call recording playlist in Dialpad app
Screenshot of Dialpad Ai transcribing a phone call in real time
Screenshot of Real-time Assist (RTA) cards in Dialpad, created by admins to automatically guide contact center agents during calls
Screenshot of a heatmap showing call volume patterns and average speed to answer in the Dialpad contact center
Screenshot of Dialpads integration with Salesforce
💡 Fun fact:

Dialpad’s Salesforce integration is unique in that it also works beautifully on mobile app—most other Salesforce integrations only work on desktop.

Screenshot showing the call transfer feature in Dialpad
🔎 A closer look:

For example, when PagerDuty, an internet software and services company, switched to Dialpad, the easy onboarding was one thing that stood out. “I had zero training on it…just day one, one of the apps that was provisioned was Dialpad… so I downloaded the app, logged in, and it was very straightforward—it basically worked like my iPhone, so that was nice.” says Jeremy Einhorn, an Enterprise Account Manager at PagerDuty.

Try Dialpad for free with a 14-day free trial!

It takes just a few minutes to get started (even faster if you sign up with your Google or Microsoft 365 account), and you'll also be set up with a virtual phone number. Or, take a self-guided interactive tour of the app on your own!

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