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Screenshot of call criteria listed in Dialpad-s AI-powered QA scorecards
Screenshot of a call history in Dialpad displaying details such as the date, time, and scorecard grades for individual calls
Screenshot of creating a Dialpad Ai Scorecard in Dialpad’s online dashboard
Screenshot of Dialpads real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call
Screenshot of Dialpad Ai analyzing the sentiment of multiple calls in real time
Screenshot of Dialpads desktop and mobile apps
Screenshot of Dialpad-s AI-powered post-call summary with transcript and recording