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Screenshot of Dialpad CSAT surveys providing key insights to improve customer experience, boost loyalty, and understand your target demographic
Screenshot of business text messaging features in Dialpad's desktop and mobile applications
Screenshot of Dialpad Ai inferring CSAT scores automatically from customer conversations
Screenshot of Dialpads call routing options
Screenshot of Dialpad Ai transcribing a phone call in real time
Screenshot of enabling in-queue callbacks in Dialpad
Screenshot of Real-time Assist (RTA) cards in Dialpad, created by admins to automatically guide contact center agents during calls
Screenshot of Dialpads integration with Playvox WFM
Csat score calculation