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NOT YOUR AVERAGE CHATBOT

Conversational AI

Chatbots and virtual assistants are very helpful for automating some types of customer communications. But how is the average chatbot different from its more evolved cousin, conversational AI? Book a product tour to learn more!

Screenshot of Dialpad Assistant providing AI support with instant info access and suggested responses
Screenshot of Dialpads voicemail drop feature which lets sales reps drop in a pre recorded message when they hit prospects voicemails
Screenshot of Dialpad Ai transcribing a phone call in real time
Screenshot of Dialpad Ai Recaps generating a summary and action items after a phone call ends
Screenshot of Dialpad Ai analyzing the sentiment of multiple calls in real time
Screenshot of Dialpads real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call
A screenshot of social media, digital, and voice channels being handled by an agent in Dialpads omnichannel contact center platform.
Screenshot of Dialpads call routing options
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Screenshot of recording a video call in Dialpad