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Screenshot of Dialpads real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call

Jon DiBiasio
I.T. Director at Fenway Health

Screenshot of Dialpad Ai transcribing a phone call in real time
Screenshot of Dialpad Ai Recaps generating a summary and action items after a phone call ends
Screenshot of Dialpads visual voicemail transcription feature
Screenshot of Dialpad Ai analyzing the sentiment of multiple calls in real time
Screenshot of Real-time Assist (RTA) cards in Dialpad, created by admins to automatically guide contact center agents during calls
Screenshot of a list of recorded calls in Dialpad-s app, showing caller IDs, times, and durations
Screenshot of Dialpads built in contact center analytics dashboard
Plus d'intégrations
Screenshot of Dialpads integration with Salesforce
Screenshot of Dialpads desktop and mobile apps

Jon DiBiasio
I.T. Director at Fenway Health